Assessment-Led Remedial Massage
& Exercise Science

Most chronic pain cases aren’t complicated. They’re under-assessed. Before any treatment, you need to know what’s actually driving the problem — the same assessment-led approach used in clinic, delivered remotely.

$50
Jane.app telehealth video · 15 minutes · Fee credited to in-clinic booking
MMA #031045 Remedial Massage ESSA AES #17005 Exercise Scientist CG2018 Medical Team 25,000+ Sessions 20+ Years Practice 4.9★ Google reviews
15 min
Structured session
Australia-Wide
+ International
4-Phase
Clinical method

A Structured Clinical Assessment — Delivered Remotely

This is not a general consultation or a coaching call. It follows the same systematic assessment process used in clinic — delivered as a Jane.app telehealth online video session (secure video meeting after you book). You will leave with a clear clinical impression of what’s contributing to your pain, and exactly what to do next.

Full history review including previous imaging and treatment records — everything relevant to understanding your presentation before observation begins

Movement, postural and breath observation via video call — what the body reveals before you describe the pain

Guided self-palpation to identify tissue restriction sites — directed in real time during the session

Clear clinical impression and immediate self-management techniques — actionable next steps you can apply the same day

Pathway recommendationin-clinic treatment at our Varsity Lakes clinic, self-directed management, or referral to another appropriate health professional

The $50 fee is credited in full to your first in-clinic visit if you book within 14 days of the online assessment.

Four Phases. Zero Guesswork.

Every assessment — online or in-clinic — follows the same structured clinical process from our assessment-led treatment model.

01

History

Full case history. Previous imaging. Prior treatments and their outcomes. The complete picture before any observation begins.

02

Observe

Movement patterns. Postural indicators. Breath mechanics. What the body reveals before you describe the pain.

03

Palpate

Systematic tissue assessment to identify the fascial restrictions and bilateral asymmetries driving the presenting condition.

04

Treat

Only then — targeted, evidence-informed treatment. The right intervention, in the right sequence, at the right structure.

In the online assessment, Phase 04 becomes guided self-management — directed pressure, breathing techniques, or movement cues applied by the client in real time during the call. Individual results vary.

“Mum massaged where you told her to, hiccupped like crazy, then the pain was gone.”
Message received at 2:14 pm · Daughter of a 67-year-old patient
Why hiccupping matters clinically. The diaphragm has deep fascial connections to the cervical and thoracic spine. When long-standing restriction in that region is released, the diaphragm responds — often as an involuntary hiccup reflex. This is not a side effect. It is confirmation that the right structure was found.

Individual results vary. The above reflects one person’s reported experience following a single online assessment session.

What 15 Minutes Can Find

Observational account from a patient seen via online assessment. Individual results vary. Shared for educational context only. For complex lumbar presentations, see also our back pain Gold Coast page.

Observational Account · Online Assessment

67-year-old woman · Multiple cervical & thoracic spine surgeries · Post-MVA

Presentation

Multiple cervical and thoracic spine surgeries over many years. Then a motor vehicle accident — imaging confirmed further deterioration. Continuous severe pain for several days following the accident.

Prior treatment — no sustained relief

GP consultation, physiotherapy, acupuncture, multiple medications. No improvement in the days following the accident.

15-minute online assessment

Movement patterns and breath quality observed via video call. A thoracic breath restriction and a compensatory pattern were identified — neither had been detected in any prior consultation.

Guided self-directed pressure

Patient directed to apply pressure to the identified site. Involuntary hiccupping followed — the diaphragm releasing the restriction.

Breathing returned to normal. Complete relief reported the same day. The following afternoon, the patient’s daughter sent an unprompted message confirming the outcome.

Individual results vary. This account reflects one patient’s reported experience following a single 15-minute online assessment. Outcomes cannot be predicted or guaranteed.

Why the diaphragm? — Clinical context

The diaphragm’s fascial attachments extend through the thoracic cage to the cervical spine, the pericardium, and the psoas. In patients with long-standing spinal surgery history, these fascial lines often develop compensatory restrictions that standard assessments — focused on the surgical site — do not evaluate.

You’ve Tried the Standard Options

Designed for people who have not found lasting resolution through conventional care — and for those who want a clear clinical picture before committing to in-clinic treatment. See who I see for full presentation types.

Complex or treatment-resistant pain

Conditions where physiotherapy, chiropractic, and standard massage have not provided lasting relief — and you want to understand why.

Post-surgical pain that persists

Ongoing symptoms following spinal, hip, shoulder, or other orthopaedic procedures. Often there is a fascial or movement component that wasn’t addressed post-surgery.

Remote or interstate clients

Available Australia-wide and internationally. No travel required to get a structured clinical impression of what is contributing to your presentation.

Athletes with recurring or unresolved injury

Performance-limiting conditions that standard sports physiotherapy hasn’t resolved — particularly where fascial restriction or bilateral asymmetry may be a contributing factor.

Anyone wanting clarity before committing

Understand what’s actually happening in your body — and whether in-clinic treatment at Heal Young Massage is your appropriate next step — before travelling to Varsity Lakes.

This is not a general wellness service

If you have an acute injury requiring emergency care, or a condition already well-managed by your current treatment team, the online assessment is unlikely to add value. If that’s the case, I’ll tell you honestly in the first two minutes — and the $50 fee will be refunded.

Assessment-Led Care vs Standard Online Offerings

What you’re comparing Typical online consult Heal Young Online Assessment
Structured clinical process ✗ Rarely ✓ Four-phase method
Imaging and history review ✗ Often skipped ✓ Included as standard
Movement & breath assessment ✗ Not standard ✓ Core component
Immediate self-management techniques ✗ Variable ✓ Every session
Fee credited to in-clinic treatment ✗ No ✓ Full $50 within 14 days
Practitioner credentials ✗ Varies widely ✓ MMA · ESSA · CG2018 · 25,000+ sessions
Typical cost $150 – $440 $50
Structured clinical process
Typical
✗ Rarely
Heal Young
✓ Four-phase method
Fee credited to in-clinic
Typical
✗ No
Heal Young
✓ Full $50 / 14 days
Cost
Typical
$150 – $440
Heal Young
$50

Common questions about the online assessment

Is the $50 fee credited if I book in-clinic?

Yes — the full $50 is credited to your first in-clinic appointment if you book within 14 days via online booking.

How is the online assessment delivered?

Sessions run through Jane.app telehealth — after you book, you receive a link to join a secure online video meeting at your appointment time. No separate Zoom or Teams account is required.

How is this different from a standard telehealth consult?

It follows the same four-phase assessment-led method used in clinic — history, observation, guided palpation, and immediate self-management — not open-ended advice.

Can I claim on private health insurance?

The online session is a clinical assessment consult. In-clinic remedial massage rebates via HICAPS apply to appointments at our Varsity Lakes clinic — see accepted insurance.

Who is this assessment for?

Complex or treatment-resistant pain, post-surgical presentations, athletes, and remote clients who want clarity before travelling to the Gold Coast. Full list on who I see.

What technology do I need?

A device with camera and microphone for the Jane.app video call — phone, tablet, or computer. Stable internet and enough space to move through basic range-of-motion checks.

Start with the Right Question.

15 minutes. A structured clinical assessment via Jane.app telehealth video. You’ll leave with a clear picture of what’s driving your pain — and exactly what to do next.

$50
Delivered via Jane.app telehealth video · Australia-wide and internationally · Credited to your first in-clinic visit within 14 days
Book Your Assessment →

Educational content only. Not medical advice. Individual results vary significantly. The case study and testimonial included on this page reflect individual reported experiences and are not representative of typical outcomes. Online assessments are not a substitute for in-person clinical examination where clinically indicated. Hill Yang is an ESSA Accredited Exercise Scientist (AES #17005) and Remedial Massage Therapist (MMA #031045). Always consult a qualified health professional for personal health concerns. If you have an acute injury or emergency, contact your GP or emergency services immediately.

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